Forum Discussion
Group SP Site (Group image/logo Not Updating)
Wow 2.7+ years later and this still hasn't been resolved. I have the same issue today. I can update the group logo but it's corresponding SharePoint site remains a colored square with intials.
- Angelo LelieveldOct 31, 2019Copper Contributor
Same issue here.
SharePoint sites losing their logo. I'm not sure, but It seems the problem occurs when we disable the visibility of the Office 365 Group in Outlook.
Set-UnifiedGroup GroupName -HiddenFromExchangeClientsEnabled:$true
- Brian Van EimerenApr 15, 2020Copper Contributor
There is a known issue when the group is hidden in Exchange. My previous reply in this thread explains a little of how the logo works and that while it is cached on the site, it's really stored in Exchange. It turns out that when Exchange hides the group, they really hide the group. And SharePoint is calling through an API layer which is technically an Exchange client -- just the sort of thing that should not be able to see the group. So any attempt from SharePoint to read or write the logo is basically ignored by Exchange, and writes only set the cached logo on the site (until the cache expires and it's time to fail to read the logo from Exchange again).
Even though the issue is simple on the surface, it really is a matter of architecture and design, as so many cross-service things are.
- Martin-CoupalApr 20, 2020Iron Contributor
Brian Van Eimeren , I agree the architecture seems very complicated. It feels like Office 365 global architecture is a glue of multiple architecture performed by different teams. Maybe this is why it is so hard to set a logo...
- phanley2000Apr 09, 2020Copper Contributor
Same here....problem still exists. I built a new Team in Teams, and generated a Sharepoint site from it yesterday.
I tried to: change the look>header>site logo, added a JPG, clicked save.
It responded, then disappeared within the hour during a refresh of the browser.
- DeletedApr 09, 2020
phanley2000 We are having the same issue. The image in Teams has updated, but the image on the corresponding SharePoint Online site will not update.
Site users are not happy.