Forum Discussion

Silver Contributor

Jan 20, 2017

Group SP Site (Group image/logo Not Updating)

We have several groups we are working with, all have had a group image applied, but the Group Image doesnt seem to propogate to the connected SharePoint site (just get the colored background with two...

Office 365 Groups

Copper Contributor

Oct 16, 2019

Wow 2.7+ years later and this still hasn't been resolved. I have the same issue today. I can update the group logo but it's corresponding SharePoint site remains a colored square with intials.

Martin-Coupal
Iron Contributor
Oct 21, 2019
I have the same issue. Some SP sites lost their site logo. Nothing mention on health dashboard. I've submitted the issue on the health dashboard....
- Angelo Lelieveld
  Copper Contributor
  Oct 31, 2019
  Martin-Coupal
  
  Same issue here.
  SharePoint sites losing their logo. I'm not sure, but It seems the problem occurs when we disable the visibility of the Office 365 Group in Outlook.
  
  Set-UnifiedGroup GroupName -HiddenFromExchangeClientsEnabled:$true
  - Brian Van Eimeren
    Copper Contributor
    Apr 15, 2020
    There is a known issue when the group is hidden in Exchange. My previous reply in this thread explains a little of how the logo works and that while it is cached on the site, it's really stored in Exchange. It turns out that when Exchange hides the group, they really hide the group. And SharePoint is calling through an API layer which is technically an Exchange client -- just the sort of thing that should not be able to see the group. So any attempt from SharePoint to read or write the logo is basically ignored by Exchange, and writes only set the cached logo on the site (until the cache expires and it's time to fail to read the logo from Exchange again).
    
    Even though the issue is simple on the surface, it really is a matter of architecture and design, as so many cross-service things are.

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