Forum Discussion
five issues with one Office 365 Group
I have five issues with an Office 365 Group. I've been trying to work on them with Microsoft for about 4 weeks now and, unfortunately, I've only stumbled into more problems, rather than resolving any...
Thanks Nick for reaching out! Sorry to hear that.
- For #1, How did you create Groups, through Microsoft Teams? During preview groups that were created via Teams werent sending invitiation emails. This issue is resolved in GA version. Also did you check whether they received email in spam?
- For#2 It usually takes 15mins to 1 hour for permission to sync, once it is done the guest would be able to access file seamlessly.
- For #3 Can you share the error screen-shot that they are facing? through Private message
- For #5 this seems to be some issue with OLK desktop. Let me follow up on that.
Please let me know what else you need from me.
1. I created the group through SharePoint "create site" to create a modern Team Site. Yes, people checked their spam folders, and no they did not receive invites.
2. Am I understanding you correctly in that an email could go out to a user before the sync is complete? Sounds like an odd race condition. It opens up the possibility for users to be denied access to the document library, which is what some of my exeternal users have experienced.
3. Here's an example:
We're sorry, but XX@XX.com can't be found in the XX.sharepoint.com directory. Please try again later, while we try to automatically fix this for you.
4. Ok.