Forum Discussion
five issues with one Office 365 Group
Nick, did you ever receive an actual answer on this?
- Invites to some external users sometimes never arrive even though they're added to the group. I've seen others posts on this issue, but I haven't seen an explanation as to why that happens and what the fix is. I have no resolution other than to remove and re-add them, and hope they get the email this time.
Created a couple of groups today with external guests and some received invite and most didn't.
All settings at the Tenant, OneDrive and SharePoint are set for external access.
Can you PM me the details such as
1. Tenant name, Group name.
2. Guest email address & failed to get mail, also approx time when they were added.
I will revert back to you. Ideally guest should receive welcome email unless Group created from MS teams or Welcome email is disabled.
>Invited external users sometimes aren't granted SharePoint access after they click the "Read Group Files" message in the welcome email. I've seen others with this issue on the forum, and it looks like a permission syncing issue between Groups and SharePoint
This isn't restricted to external users - I've seen it with internal users. They get the welcome email but whilst they can see the documents that have been sent via the conversation, they can't access the SharePoint library.
Just had it this second with myself. I'm a global administrator so added myself to a group where a user has raised a ticket. Got the welcome email but still get access denied on trying to open the SharePoint document library.
I've a) found this post and b) written this reply but still can't access the document library. That's 5 minutes so far.
