Forum Discussion
)ffice 365 Groups Governance and Controls
Absolutely agree. We are a large organization and need to evaluate all new services for security and compliance issues, at a minimum. Plus, I've seen new services rolled out as a free preview (PowerBI) and then have a huge price tag applied when it is no longer preview. (I worry this will happen to PowerApps and Flow very soon.)
If we encouraged our users to take advantage of every tool, then we'd open ourselves up to potentially critical business processes built on preview tools that we have no budget to pay for. (Is this Microsoft's idea of adoption?)
The story has gotten much better in the last few years, especially when admins have the option to disable/block new features prior to them being rolled out. However, there are holes in that as well -- Planner is a good example of a bad rollout. We've disabled planner via the license mechanism, but it is still easily accessible to anyone in our organization by going to tasks.office.com. They can even sign in with their organizational account. Is that license check merely to "hide" the icon in the apps launcher? (lame)
MicrosoftI work with many enterprise clients and they all have the same issue as it relates to Governance in Planner, Groups and Teams. In the Enterprise admins need to know what data is stored where so that they can support:
- Possible future migrations. I know MS doesn't see a time when a customer would move from their platform but Enterprise admins must consider this
- A Users takes advantage of Groups, Planner, Teams and creates a good business critical system and then leaves the company. How is the Enterprise Admin going to find that and assign another owner after they leave? If the Admin can't see this group or know that it is there how is this not Shadow IT just in another solution?
- Clean up of old content. Neither Planner, Groups nor Teams allows for content expiration or deletion. One of the core practices we put in place for clients is Site Disposition after an expiration date. This keeps old stale content out of search and reduces the scope of any eDiscovery scenario. To my knowledge not all content from these systems are exposed through search. Also, it does not seem possible to add additional metadata to these Sites / Portals to assist users in their ability to discover them in search
Your statements above are that these features are good and that admins should release them to the Enterprise. I agree they are all Awesome! And I could not be more excited about using them, but you will not see large scale adoption in the Enterprise until you provide those tasked with the protection and management of the Enterprise's data the tools to govern the data that will reside in these systems.
Hi Christophe - That's right, we don't want to encourage shadow IT, but we also can't endorse services that don't meet our compliance and security concerns.
However, I think you're missing the point -- why give us the option to simply make the Planner icon disappear? If our employees can use their organizational credentials to log into the planner service, store company data there, without IT knowledge/approval/controls in place, then why call it part of Office 365? Is this an enterprise solution or not?
IMHO, it is nonsensical to give IT a "fake off switch".
- cfiessinger
Good feedback for my Planner colleagues: ErayC Brian-Smith
