Forum Discussion
MicrosoftFeature update: Email sending behavior for Groups in Outlook
Nicholas Williams - No, there is no effect to group subscription options with this change. Subscribed users will continue to receive all group conversations, messages and events in their inbox as usual.
The only effect of this change will be on the sender of the messages to groups as below.
Old behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would also receive my message in back my inbox.
Revised behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would NOT receive my message in back my inbox.
Would be great if you can help us understand why your users are complaining with this change? What additional benefit does it provide to users when they receive their sent email back again in their inbox? Is it just a confirmation that the message was delivered to the group?
In this case "John" goes to printer and sends document-Y to mygroup@mycompany.com. The printer asks who is this from, John selects his name. Everyone in mygroup@ gets it but John the original sender did not get it...
I've solved this by removing the question who is this sent by on the printer so now they get generic messages "From Printer XXX" still functionality gone based on the assumption the message was coming from the persons INBOX and not from an external device.
entilza , if you ask "John" to go to his Outlook Web Access Options, under "Groups", there is a checkbox. If he enables said checkbox, he will then be able to receive emails from the fax machine, even if he selects his name as the sender (FROM) when sending to "mygroup@company.com".
This may also be configurable via Powershel, I have not looked into it yet.
- Hi Dimitris, thanks for your response. He is set to "Follow" the group if that's what you mean we are using outlook desktop. I also have the group settings to put all responses into inbox.
Not sure what else to force as it seems to work as regular groups where the sender is not included...Hi entilza , no, this is not what I mean. Ask him (or try it yourself) to go to https://outlook.office.com, sign in with his O365 credentials. This should get you into Outlook Web Access (a website that you can use to read your emails instead of the Outlook client). Then click on the cog that is up to the right corner. This should bring up Options, click on "View all settings" and then click on "Groups". It should be self explanatory afterwards.
- Oh my! I found it... Thank you this may help things in future.. Wonderful.
Now this cannot be done through outlook client nor set from admin.. oh boy so many ways to admin this stuff..