Forum Discussion
Feature update: Email sending behavior for Groups in Outlook
- Mar 10, 2017
Nicholas Williams - No, there is no effect to group subscription options with this change. Subscribed users will continue to receive all group conversations, messages and events in their inbox as usual.
The only effect of this change will be on the sender of the messages to groups as below.
Old behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would also receive my message in back my inbox.
Revised behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would NOT receive my message in back my inbox.
Would be great if you can help us understand why your users are complaining with this change? What additional benefit does it provide to users when they receive their sent email back again in their inbox? Is it just a confirmation that the message was delivered to the group?
As old as this is why does it still not work or am I missing something? When I send to a group I get my own email and I'd rather not as I know what I sent it's in my sent folder I don't need it in my inbox too unless I purposely send it to myself.
CWard1974 There are distribution groups and Office 365 groups. Distribution groups have existed since forever. If a person sends an email to a distribution group they are a member of, they also get a copy in their inbox. This has been like this forever. When Office 365 groups where first introduced, the same philosophy applied, if a member of the O365 group sent an email to the group, they also got a copy. I am guessing because some people (like you) did not like that, Microsoft responded by changing this behaviour. This then aggravated people who liked that (like me). Good news is that after two and a half years, this is now configurable. By default if a member of a O365 group sends an email to the group they DONT get a copy, unless they enable this functionality (lool in your OWA options). So, I am guessing you are sending an email to either a distribution group, or if you are indeed sending to a O365 group, have a look in your OWA options, there is a tab/section called groups, check it out.