Forum Discussion
Feature update: Email sending behavior for Groups in Outlook
- Mar 10, 2017
Nicholas Williams - No, there is no effect to group subscription options with this change. Subscribed users will continue to receive all group conversations, messages and events in their inbox as usual.
The only effect of this change will be on the sender of the messages to groups as below.
Old behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would also receive my message in back my inbox.
Revised behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would NOT receive my message in back my inbox.
Would be great if you can help us understand why your users are complaining with this change? What additional benefit does it provide to users when they receive their sent email back again in their inbox? Is it just a confirmation that the message was delivered to the group?
Ravin Sachdeva - Just checking in to see if switching back to receive emails back in sender's Inbox is still considered or knocked off the consideration list?
In OWA, if you go to options, there's a new tab/section called "Groups". If you enable this checkbox and send an email to an O365 group you are a member of, NOW you will get a copy in your inbox, Hallelujah!!!! It only took two and a half years for this checkbox. Only two and a half years to go back to how this worked originally. If when this change was made, it was made to be configurable, we would not be talking about this, two and a half years later.