Forum Discussion
Feature update: Email sending behavior for Groups in Outlook
- Mar 10, 2017
Nicholas Williams - No, there is no effect to group subscription options with this change. Subscribed users will continue to receive all group conversations, messages and events in their inbox as usual.
The only effect of this change will be on the sender of the messages to groups as below.
Old behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would also receive my message in back my inbox.
Revised behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would NOT receive my message in back my inbox.
Would be great if you can help us understand why your users are complaining with this change? What additional benefit does it provide to users when they receive their sent email back again in their inbox? Is it just a confirmation that the message was delivered to the group?
Ravin Sachdeva - Just checking in to see if switching back to receive emails back in sender's Inbox is still considered or knocked off the consideration list?
- Simon DentonSep 09, 2019MVP
I do wonder whether 'by design' Microsoft have stymied Office 365 Groups by not understanding the simple use case that people need access to what they have sent. Why a Group does not have a simple Outbox / Sent items view to go with its current view (which is an Inbox) is baffling.
- DimitrisKavallarisSep 09, 2019Brass ContributorHey all,
In OWA, if you go to options, there's a new tab/section called "Groups". If you enable this checkbox and send an email to an O365 group you are a member of, NOW you will get a copy in your inbox, Hallelujah!!!! It only took two and a half years for this checkbox. Only two and a half years to go back to how this worked originally. If when this change was made, it was made to be configurable, we would not be talking about this, two and a half years later.- swilburnJan 02, 2020Copper Contributor
How long did it take for the change to be effective? I went to the OWA, selected the option to receive a copy to my Inbox, waited 10 minutes, tried sending emails to my group from both Outlook and the OWA. They show in my Sent folder but not my Inbox. I then tried closing my Outlook, and when I reopened it I sent another email from Outlook to the group, it is in my Sent folder but did not show up in my Inbox.
These are groups that I created, that I show as Owner of (which I assume means I'm also a member since I receive emails others send to the group).
- Ravin SachdevaJan 02, 2020
Microsoft
This setting should be effective immediately. Maybe there's some problem with your browser cache? Can you please clean up cache and try again? Or perhaps try a different browser. Please let us know if this issue persists and we'll get it investigated.