Forum Discussion
Feature update: Email sending behavior for Groups in Outlook
- Mar 10, 2017
Nicholas Williams - No, there is no effect to group subscription options with this change. Subscribed users will continue to receive all group conversations, messages and events in their inbox as usual.
The only effect of this change will be on the sender of the messages to groups as below.
Old behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would also receive my message in back my inbox.
Revised behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would NOT receive my message in back my inbox.
Would be great if you can help us understand why your users are complaining with this change? What additional benefit does it provide to users when they receive their sent email back again in their inbox? Is it just a confirmation that the message was delivered to the group?
Hello,
Still not fixed. We've been testing the behavior of the Group Conversations, and still any message within a conversation goes to the Group but also the the personal Inbox of any of the gorup members. When I hit the "message" button, the Recipients automatically include both the group email and also each group member email address.
The groups we tested are all created without the option of subscribing new members. We've tried Subscribe (afterwards) and Unsubscribe, but there is not difference. Each message in the group conversation goes to he personal Inboxes as well.
We have recently started working with Office 365, and this group conversation feature seemed very useful and attractive, but now it is simply annoyong the way it behaves.
Is there any solution forseen for this?
Thank you.