Forum Discussion

Microsoft

Feb 25, 2017

Solved

Feature update: Email sending behavior for Groups in Outlook

We have recently fixed the email sending behavior to a group, where senders had complained about receiving the emails they send to a group, back in their personal inbox. With this fix, senders will n...

groups

Office 365 Groups

Ravin Sachdeva
Mar 10, 2017
Nicholas Williams - No, there is no effect to group subscription options with this change. Subscribed users will continue to receive all group conversations, messages and events in their inbox as usual.

The only effect of this change will be on the sender of the messages to groups as below.

Old behavior

I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would also receive my message in back my inbox.

Revised behavior

I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would NOT receive my message in back my inbox.

Would be great if you can help us understand why your users are complaining with this change? What additional benefit does it provide to users when they receive their sent email back again in their inbox? Is it just a confirmation that the message was delivered to the group?

Ravin Sachdeva

Microsoft

Apr 07, 2017

No. This affects only Groups sending behavior and not traditional distribution lists.

When you send an email to a traditional distribution list, you will receive that email back in your inbox.

Hope that clarifies.

John Ragsdale

Copper Contributor

Apr 07, 2017

Sending to a group should still go to all of the group, regardless of whether it's a traditional distribution list or not.

Ravin Sachdeva
Microsoft
Apr 07, 2017
Sending an email to a group or a DL will surely deliver that email to all the members. The only difference being that a sending to a group the sender does not receive it back in their inbox, while sending to a DL the sender gets that email back in inbox.
- MichelleProper
  Brass Contributor
  Apr 10, 2017
  The behavior we are experiencing is if the O365 group is nested in the DL, the sender will not recieve the message either. In order for the sender to get the message they must be listed individually in the DL or cc themselves on the message.
  - Ravin Sachdeva
    Microsoft
    Apr 10, 2017
    Michelle, the case you mention seems to be like the sender is only the member of the child O365 group and the not the parent DL. If this is indeed the case, you're correct, the sender will not receive that sent email back in the inbox.
    
    Let's assume the sender is a part of the parent DL instead, and the DL also has a nested group. In that case, the sender should receive the email back from the DL. Are you saying that this is not working?