Forum Discussion
Feature update: Email sending behavior for Groups in Outlook
- Mar 10, 2017
Nicholas Williams - No, there is no effect to group subscription options with this change. Subscribed users will continue to receive all group conversations, messages and events in their inbox as usual.
The only effect of this change will be on the sender of the messages to groups as below.
Old behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would also receive my message in back my inbox.
Revised behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would NOT receive my message in back my inbox.
Would be great if you can help us understand why your users are complaining with this change? What additional benefit does it provide to users when they receive their sent email back again in their inbox? Is it just a confirmation that the message was delivered to the group?
Does this apply to traditional distribution lists as well? I am still seeing the behavior when I email a distribution list I am a member of I also receive the email in my inbox.
- Ravin SachdevaApr 07, 2017
Microsoft
No. This affects only Groups sending behavior and not traditional distribution lists.
When you send an email to a traditional distribution list, you will receive that email back in your inbox.
Hope that clarifies.- John RagsdaleApr 07, 2017Copper Contributor
Sending to a group should still go to all of the group, regardless of whether it's a traditional distribution list or not.
- Ravin SachdevaApr 07, 2017
Microsoft
Sending an email to a group or a DL will surely deliver that email to all the members. The only difference being that a sending to a group the sender does not receive it back in their inbox, while sending to a DL the sender gets that email back in inbox.