Forum Discussion
MicrosoftFeature update: Email sending behavior for Groups in Outlook
Nicholas Williams - No, there is no effect to group subscription options with this change. Subscribed users will continue to receive all group conversations, messages and events in their inbox as usual.
The only effect of this change will be on the sender of the messages to groups as below.
Old behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would also receive my message in back my inbox.
Revised behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would NOT receive my message in back my inbox.
Would be great if you can help us understand why your users are complaining with this change? What additional benefit does it provide to users when they receive their sent email back again in their inbox? Is it just a confirmation that the message was delivered to the group?
MicrosoftWhile we evaluate making this option configurable to serve a use case like yours, CC'ing oneself on a message would be a quick workaround to continue using Groups as DLs. Do you think that option can work for you in the near term?
Is the recommendation the same for Office365 groups nested within the DLs? Were you able to confirm that the feature that doesn't cc the sender on an email to an Office365 group won't cc members of the Office365 group inside the DL and they need to cc themselves if they want the email?
- Ravin SachdevaMichelle, I'm not too sure I understand your exact question.
As a rule of thumb - mails sent to a DL will come back to the sender's inbox. Mails sent to a group will NOT get back to the sender's inbox. Nesting should not effect that, and the email sending behavior depends on what entity is in the TO: line. If you see it otherwise, please report the discrepancy here. Thanks.
Does that clarify your doubt?Sorry it doesn't. I see the behavior for the DLs and Groups as you have explained but when my co-worker sent an email to a DL that had an Office 365 group as a member he did not receive a copy of the email so it seems that the new feature will not copy the sender even if it is inside a DL. The DL (with the O365 group as one of the members) was the TO address for the email. I just wanted to confirm that is the expected behavior and not a bug or unintended consequence.
