Forum Discussion
MicrosoftFeature update: Email sending behavior for Groups in Outlook
Nicholas Williams - No, there is no effect to group subscription options with this change. Subscribed users will continue to receive all group conversations, messages and events in their inbox as usual.
The only effect of this change will be on the sender of the messages to groups as below.
Old behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would also receive my message in back my inbox.
Revised behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would NOT receive my message in back my inbox.
Would be great if you can help us understand why your users are complaining with this change? What additional benefit does it provide to users when they receive their sent email back again in their inbox? Is it just a confirmation that the message was delivered to the group?
We were using Office Groups (and advertising them to users) as a direct replacement of distribution lists with extended capabilities. It was the only possibility to keep communication in desktop Outlook 2010 we still had on some PCs. For us it's not a confirmation of sending, but the message we can filter to a folder like a normal distribution list and reply to it. As we are upgrading from the last Office 2010 copies I try to convince users to the new Groups interface, but starting from "Microsoft broke something again" is not making my life easier.
In short - configuration option would be great. Getting this option FAST would be even better.
- Ravin SachdevaThanks for your feedback, Tomasz. I understand your concern.
While we evaluate making this option configurable to serve a use case like yours, CC'ing oneself on a message would be a quick workaround to continue using Groups as DLs. Do you think that option can work for you in the near term?My manager recently started using Outlook Groups, so I am no longer receiving messages that I send to the group email address in my inbox. I just looked under Outlook Options, Groups, and I do not see an option where I can check to receive emails that I send to a group address in my inbox. Will this functionality be added for those of us who do want to see our own messages in the inbox?
Is the recommendation the same for Office365 groups nested within the DLs? Were you able to confirm that the feature that doesn't cc the sender on an email to an Office365 group won't cc members of the Office365 group inside the DL and they need to cc themselves if they want the email?
- Ravin SachdevaMichelle, I'm not too sure I understand your exact question.
As a rule of thumb - mails sent to a DL will come back to the sender's inbox. Mails sent to a group will NOT get back to the sender's inbox. Nesting should not effect that, and the email sending behavior depends on what entity is in the TO: line. If you see it otherwise, please report the discrepancy here. Thanks.
Does that clarify your doubt?
