Forum Discussion
Feature update: Email sending behavior for Groups in Outlook
- Mar 10, 2017
Nicholas Williams - No, there is no effect to group subscription options with this change. Subscribed users will continue to receive all group conversations, messages and events in their inbox as usual.
The only effect of this change will be on the sender of the messages to groups as below.
Old behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would also receive my message in back my inbox.
Revised behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would NOT receive my message in back my inbox.
Would be great if you can help us understand why your users are complaining with this change? What additional benefit does it provide to users when they receive their sent email back again in their inbox? Is it just a confirmation that the message was delivered to the group?
MichelleProper - can you help me understand the issue in detail - You're saying that you have a DL which has a Group as a member. When you send an email to that DL, you get that email back in your inbox? Is my understanding is correct?
We have not changed email sending behavior for DLs. If you send an email to a DL, you will receive this email back in your inbox. This behavior is only changed for Groups.
Yes, we have a DL that has an Office365 group as a member. One member of that Office 365 group sent an email to the DL yesterday and he didn't get a copy. I was curious if the new group functionality overrides the DL functionality and if someone wants a copy of the message they send to the DL they need to cc themselves.