Forum Discussion
External Email Delivery to O365 Group Inbox
We have found that our O365 group inboxes are no longer receiving a copy of emails sent from external senders. If members have subscribed to the inbox then they receive a copy but not the group inbox...
What does a message trace say?
adam deltinger We have been troubleshooting this for the past 48 hours. Message Trace shows that it goes through our Hybrid server for delivery to subscribed members even though the members have their mailboxes in O365. As we continued to test and try scenarios, message trace has been down for about 24 hours now. We do see one trace just before it went down that says pending delivery for a group that has no subscribers.
I'm mostly curious if others are able to get external emails delivered to their group inboxes?
