Forum Discussion
Convert O365 Group to Shared MB
Is there a way to convert a O365 group to a shared mailbox; or at least move all of the emails/conversations from an O365 group to a shared mailbox? I know that it is recommended to use O365 grou...
A little late to the show but I do have another solution for anyone still looking. Although, a bit tedious but doable if the mailbox is not too large (or can be completed in multiple emails), what you can do is copy the emails in the group mailbox into a new email and leave it saved as draft. Then you have local access to all these emails.
Go to your Group mailbox.
Select the emails you wish to move.
Copy with ctrl+c command or right click the selected emails and choose copy from the dialog box.
Create a new email.
With the email body selected, paste with ctrl+v or right click the area and choose paste from the dialog box.
Once the emails are loaded, select one attachment from the new email.
Select all with ctrl+a.
Drag and drop to your inbox.
Delete the draft when done.
If you initially copy too many emails, you may crash the new email window. Force close/end task from the task manager and you can find the completed email in your drafts folder when back in Outlook.
MarVel_cellocciThis workaround was exactly what I was looking for. I messed up and launched a M365 Group a while back having no idea it didn't perform anywhere close to a regular mailbox.
I'm in the process of converting the whole thing to a standard shared mailbox and was struggling with moving everything.
This was just what I needed! thanks.
- Hi - seems simple enough to create the shared mailbox and stop using the Group - but..... I want to use the same SMTP email address. So does that have an implication in scheduling the order of Shared Mailbox creation and subsequent Group deletion? Thanks.
- Hey Chris, how did you end up going about this? I am in the same boat. So far, copying the emails over from the M365 group to the Shared Mailbox has not worked. We also want to use the same name, but I guess I am going to fumble around with renames and aliases for now.
