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Slava_P's avatar
Slava_P
Copper Contributor
Jul 02, 2021

Conversations button in SharePoint Group redirect to Inbox, not to the Group mailbox

We are faced with a problem when we want to go through the SharePoint Group to the group mailbox in Outlook. 

 

I and a colleague with the same security roles and group access and both cannot see groups in Outlook. When he uses Conversations tab in SharePoint, he is redirected to the Group mailbox, and when I'm doing the same, I can get only to my Inbox.

 

Any ideas?

5 Replies

  • harveer singh's avatar
    harveer singh
    Steel Contributor

    Hello Slava_P

     

    Make sure the groups are not hidden from address list:

    Set-UnifiedGroup -identity groupname -HiddenFromAddressListsEnabled $false

    The group conversation link should work as long as you are a member/owner or have site management permissions assigned via sharepoint for the group. First compare your and other admin's licenses and permissions on the group itself. Next try to open the direct conversation url and see if it gives you any kind of error message , the url should look somewhat like this:   

     https://outlook.office365.com/mail/group/tenantName.onmicrosoft.com/groupAlias/email

     

    Thanks

    • darragh321's avatar
      darragh321
      Copper Contributor

      harveer singh 

       

      Hello we are also having this problem - did you mange to fix it? I don't understand the comment from the other poster - any help appreciated 🙂 Thanks!

      • tec-akr's avatar
        tec-akr
        Copper Contributor
        Hello. I found HiddenFromAddressListsEnabled as an option in the Teams admin center.
        Where can I find the "HiddenFromExchangeClientsEnabled" option?

        I set HiddenFromAddressListsEnabled to False, but even so the Inbox is called instead of the Group in Outlook (I see the Group below).

        P.S.: I know the post is from July 2021, but I have exactly the same problem right now :-).
    • Slava_P's avatar
      Slava_P
      Copper Contributor

      Hello harveer singh 

       

      We already set as 'false' controls ''HiddenFromAddressListsEnabled'' and ''HiddenFromExchangeClientsEnabled''. 

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