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kcgohlsen's avatar
kcgohlsen
Brass Contributor
Apr 16, 2025

365 Groups - No "From" Dynamic Field

My organization is transitioning from shared mailboxes to Groups sometime in the near future and I updating my flows. I see there is no "From" field included for the trigger "When an email arrives to a group". What are we supposed to do in lieu of that if we need that trigger field?

  • If you have some business logic you need to integrate with emails sent to shared mailboxes, best stick with them, as Groups don't to very well on that front. You will have very limited extensibility options with them, and the list of built-in features supported is even smaller (i.e. rules, categories, etc).

    • kcgohlsen's avatar
      kcgohlsen
      Brass Contributor

      Unfortunately I don't have a choice. My organization is switching to Groups for shared mailboxes as a result of MS charging a fee for each mailbox so I guess I'll be looking for workarounds.

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