Forum Discussion
What are the prerequisites to see Microsoft Secure Score?
- Dec 06, 2025
It started loading again after a few weeks. According to MS support they found an issue on the backend and it was fixed (apparently many customers reported the issue). So, Copilot was wrong (again) and Secure Score will show even if you only have Basic or Standard M365 licenses.
Hi wroot​,
You can see a basic Secure Score even with Basic or Standard Microsoft 365 licenses, which is why Lighthouse shows a score for your tenant, but to access the full Secure Score experience in the Defender portal under Exposure (with all recommendations across identity, apps, and devices) you need higher-tier licenses such as Microsoft 365 Business Premium, E3/E5, or Defender plans like Defender for Office 365 P1/P2. Microsoft provides the baseline score for all tenants, but the advanced Secure Score features and full actionable recommendations are gated behind these premium licenses.
https://learn.microsoft.com/en-us/security-exposure-management/integration-licensing
- wrootNov 17, 2025Silver Contributor
I have a follow-up question. Today a member of our M365 team said that for clients with Standard license they were still able to go to Exposure > Secure score page and get some recommendations ar least. But for a week or so this page is not loading for such tenants. Has Microsoft changed how this page works recently? The problem is that it is stuck in loading state, doesn't show a message that you are not eligible, so it looks more like a bug.
- wrootNov 15, 2025Silver Contributor
Thanks for the explanation