Forum Discussion

Copper Contributor

Jul 03, 2018

Solved

Secure score not updating

After making a few changes and waiting 24 hours, the secure score was updated on the security and compliance dashboard but not the secure score dashboard. I attached some photos of what I mean, ...

Anthony Smith (A.J.)
Jul 05, 2018
Hi Daniel,

If this is not fixed yet, please use the feedback button in Secure Score (look in bottom right of the screen)and let us know. Doing this gives us your tenant information so we can investigate this.

Thanks!

TomAtkins

Copper Contributor

May 21, 2021

I am also having this issue. What's most annoying is that actions manually marked as 'implemented' are being undone by the automated scan.

An example of this is "Block jail broken and rooted mobile devices" - I can see the deployed device compliance policy that has this setting enabled, but the compliance manager seems to reject it and deduct the points back to 0/27.

I can't make progress on the secure score if I have to continuously address things I've already implemented. Is this being caused by something I am doing wrong, or is there a fix in the works to resolve this issue on Microsoft's side?

Damir
Brass Contributor
May 19, 2023
Really old thread but I think I'm having the same issue all of a sudden.
mwilliams7274
Copper Contributor
Mar 21, 2022
TomAtkins I too have the same issue. I wonder if you were ever able to get this working?

I opened a call using the chat option and got routed to basic support who did the best they could to help.

It seams odd to me that years later this still seams to be an issue. There could be a recommendation on how to force this or re-audit. It is hard to know if I am making a mistake, something is broken, or there is a license issue that is preventing the updates.