Forum Discussion

Copper Contributor

Mar 07, 2019

Solved

Policy Tips not showing

Hi, We're experiencing issues with DLP Policies that was working for a couple of weeks, but now it has not been working as expected. The DLP Policies are suppose to affect only Outlook when empl...

D-Stanton
Mar 15, 2019
HiSuolon Hu i've just started to look at DLP after a client wanted a popup of some sort to alert about sending attachments externally.

I'm in the UK, Business Premium license.

I've seen zero policy tips in Outlook 365! i tried the pre-made templates and those seem to work in blocking (email bounce back) but again zero policy tips. the docs i've seen mention Office 2013 & 2016. I also saw a doc that said certain DLP features where not yet suppport, attachment types being one of these but can't find that post again :(

I'm going to log a ticket with my CSP and see if they can did up any answers.

D-Stanton

Copper Contributor

Mar 15, 2019

HiSuolon Hu i've just started to look at DLP after a client wanted a popup of some sort to alert about sending attachments externally.

I'm in the UK, Business Premium license.

I've seen zero policy tips in Outlook 365! i tried the pre-made templates and those seem to work in blocking (email bounce back) but again zero policy tips. the docs i've seen mention Office 2013 & 2016. I also saw a doc that said certain DLP features where not yet suppport, attachment types being one of these but can't find that post again :(

I'm going to log a ticket with my CSP and see if they can did up any answers.

KrisDeb

Iron Contributor

Aug 06, 2019

It's not working for me in SCC. It's worked in AIP so I thought I will "move on" and migrate to SCC, how wrong I was. One test policy never worked, so I deleted it, now it's in "deletion state" for over two weeks - ok, not a problem, quick google search and there is a PS command but recently Microsoft removed -ForceDeletion switch (on purpose?) so I can't force delete the policy in Powershell and it clutters my dashboard which I hate btw. So I created two more test policies and the mail tips are not working, I tried everything without any success. The admin experience in O365 / Azure is very poor for me. And the whole configuration is not a single pane of glass at all. Azure here, old exchange admin there, new admin centre everywhere and the newest admin preview in between. Total mess, I'm sorry to say that...