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mikerowlandlondon's avatar
mikerowlandlondon
Brass Contributor
Jun 11, 2018
Solved

Overrides and false positives in DLP policy end user experience

Ok so a user gets a policy applied to his/her document for let's say PCI compliance. On the policy tip we give the user the option to override with a business justification or to report as a false p...
  • Simon Backwell's avatar
    Simon Backwell
    Jun 19, 2018
    No I'm not able to; I don't think you can.

    If someone does put down it's a false positive and it's not, I usually go and speak to the individual or email them. There's no way that I know of to reclassify it.

    I also have alerts turned on to me when people do it so when I get the email, it shows the override reason and false positive answers. If anyone puts anything that we don't agree with as being an acceptable answer, then we raise this with them/their line manager.

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