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VNJoe's avatar
VNJoe
Iron Contributor
Apr 08, 2022

Extremely Slow Performance Since Defender Was Pushed on Us

Compliance, Security, Protection, and Defender are all extremely slow, with responses from screen to screen ranging from 30 seconds to multiple minutes between clicking items and waiting for Microsoft cloud to return results.  I have a GB link and speed test well over 600 Mbps so it's not on my end.

 

It appears the cutover in late January to this new "Defender" platform has been extremely detrimental to the Office portal response times in these portals.

 

What is being done to resolve this?

  • Groove200's avatar
    Groove200
    Brass Contributor

    VNJoe  Exactly the same here.....last 2 weeks its become almost unusable. I dread having to go in there ( which mid E5 rollout is not a great place to be)

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    In case this is issue with the Defender connection to the cloud and you couldn't detect any issue issue from your side, I advise you to contact the Microsoft Support.
    • VNJoe's avatar
      VNJoe
      Iron Contributor
      They are well aware of it, I'm now getting community input so it actually gets addressed, or input saying it's just something on my tenant. Any input from the community confirming or rejecting this would be helpful.
      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Since the Microsoft support is aware of the issue, then they will investigate and fix it. I advise everyone who is facing the same issue, contact the Microsoft Support and this way, you will help them to identify and fix the issue faster.

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