Forum Discussion
Ian Clarke
Dec 13, 2022Copper Contributor
Duplicate Sensitivity Label Headers and Footers showing in Outlook emails
Hello I have a a strange issue where recipients are receiving duplicate Sensitivity Label headers and footers from our policy. For example, we have an unofficial label that stamps the header and...
Kevin Pike
Feb 23, 2023Copper Contributor
We have the same issue. From testing it looks like the labeling on the footer is being applied with every reply of the email. For example I send a email to myself with "Company Confidential" label.
The following footer is applied.
Sensitivity : Company Confidential
But with each reply the labels are added again.
Sensitivity : Company Confidential
Sensitivity : Company Confidential
Sensitivity : Company Confidential
Anyone with a clue why it appear to be incapable of knowing the labels already been applied?
- Michael_365Mar 10, 2023Copper ContributorHi Kevin,
same issue here and I was wondering if I've overseen any setting during the configuraton of the sensivity label but unfortunately I couldn't find any setting to avoid applying the footer within an organization.
However, did you find any solution?- Ian ClarkeApr 03, 2023Copper ContributorWe use a 3rd party signature tool. I believe it is due to this tool and the configuration of the transport rule in use. I am looking into this with the vendor.