Forum Discussion
A question about Microsoft's password management system
I travel a fair amount, so am often logging in on my laptop from a new spot. This site to its credit recognizes that and asks me to login from scratch. But when I do it can become problematic if I ma...
Allen
Community Manager
Community Manager
Thanks for posting, unfortunately all things to do with Login to Microsoft Tech Community are owned by the Microsoft Account team, we have no control over the login at all.
Think of it as an external service that we ping when you hit sign in and say:
- "Hey this user wants to login"
- it then takes the user off to another site, collects your credentials, verifies them
- then returns to us and says "Hey this user is a valid user and has passed authentication here is a unique identifier for them.
What you have outlined is not the experience I would expect, and if it were common, I would expect we would be getting lots of posts like yours. So all that said, what I will do is try to reach out to the team internally and see if they can help but it may need a case to be opened with Microsoft Account support team, but I will let you know.
Allen