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Paul Bendall's avatar
Paul Bendall
Iron Contributor
Jan 06, 2020
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Unlink or Create New Directory for MSA account

Good evening, My MSA (outlook.com) account is associated with an Azure account and associated directory. Is it possible to unlink my account with this directory or create a new Azure AD Directory ...
  • Paul Bendall's avatar
    Paul Bendall
    Jan 07, 2020

    merill thanks for your help.

     

    I knew that I could associate my MSA account with more than one AAD but I couldn't think how to get beyond the authentication prompt which was taking me back to the old AAD I no longer use and where my account is disabled. In the end, the steps I took were as follows:

     

    1. In a private browser, session go to https://azure.com
    2. Sign up for a new "Free Account"
    3. Follow the wizard feeling in the necessary information, using the email address of your existing MSA
    4. Once created you are able to change the directory from "Sign in to your last visited directory" to a specific directory e.g. the one you just created

    In my case, it looked as though I already had a directory that had been created by my MSA some time ago, but following this method got me back into Azure and importantly able to change the directory selection option.

    Many thanks

    Paul

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