Forum Discussion

iamarpit's avatar
iamarpit
Copper Contributor
Feb 13, 2025

Unable to verify phone on MS 365 or Azure

Hey I am trying to signup for credits I recieve, but I keep getting this message "Oops, we're unable to verify your phone number" while I do so. I've tried a different mobile number, I've tried contact support apparently the support contact number provided for business aren't valid. kudos.

 

with that being said, I'd like to setup ms 365, if not then probably need to switch a provided fast coz I cancelled zoho and now I am stuck with this.

2 Replies

  • soma_siddhartha's avatar
    soma_siddhartha
    Copper Contributor

    Hey iamarpit, were you able to resolve your issue. I am facing the exact same issue? Trying to redeem the microsoft 365 business to signup for credits.

  • Enter any phone number at the moment. The wizard has issues with short numbers. They assume everyone is living in the US. If you have a shorter phone number you get stuck.

    You can change the number later in your (billing) profile. 

    Please reply with tagging me or mark as solved if that helped.