Forum Discussion

EricStarker's avatar
EricStarker
Gold Contributor
Nov 15, 2017

The new Azure AD sign-in and “Keep me signed in” experiences rolling out now!

We're excited to announce that the general availability rollout of the new Azure AD sign-in and “Keep me signed in” experiences has started! These experiences should reach all users globally by the e...
Azure Active Directory (AAD)
Brenda Carpen's avatar
Brenda Carpen
Copper Contributor
Jan 23, 2018

I have Office 365 MFA enabled. When the "Keep me signed in" experience rolled out in December I saw it. I clicked on Keep me signed in did not require authentication when I logged into Office 365 from any browser.

 

At some point in early January, I believe this changed. Now when I log in I get taken straight to my organization's login page, enter my credentials and I'm in. I have to log into Office 365 from my browser every day. The experience is the same across all my devices. I have not seen the "Keep me signed in" feature since.

 

Help please?!

 

 

Kelvin Xia's avatar
Kelvin Xia
Iron Contributor
Jan 23, 2018
Try clearing browser cookies and signing in again. Let me know if you see the "Keep me signed in" prompt then.
  • Brenda Carpen's avatar
    Brenda Carpen
    Copper Contributor
    Jan 23, 2018

    Hi Kelvin,

     

    This did not work. I get taken to my organizations SSO page, get prompted for MFA accept prompt and then go straight to Office 365. 

    • Kelvin Xia's avatar
      Kelvin Xia
      Iron Contributor
      Jan 23, 2018
      When you say "accept prompt" what prompt do you refer to?
      • Brenda Carpen's avatar
        Brenda Carpen
        Copper Contributor
        Jan 23, 2018

        I mean accept the push notification to my smartphone from MFA.

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