Forum Discussion
EricStarker
Nov 15, 2017Former Employee
The new Azure AD sign-in and “Keep me signed in” experiences rolling out now!
We're excited to announce that the general availability rollout of the new Azure AD sign-in and “Keep me signed in” experiences has started! These experiences should reach all users globally by the e...
Brenda Carpen
Jan 23, 2018Copper Contributor
I have Office 365 MFA enabled. When the "Keep me signed in" experience rolled out in December I saw it. I clicked on Keep me signed in did not require authentication when I logged into Office 365 from any browser.
At some point in early January, I believe this changed. Now when I log in I get taken straight to my organization's login page, enter my credentials and I'm in. I have to log into Office 365 from my browser every day. The experience is the same across all my devices. I have not seen the "Keep me signed in" feature since.
Help please?!
- Brenda CarpenFeb 08, 2018Copper Contributor
o my team and I sat down in a room to compare our different experiences. We found that each browser has settings that delete cookies In Chrome I had this setting "Keep local data only until you quit your browser" turned on. When I turned this off I was presented with the "Stay Signed In" option and was able to stay logged in once I had authenticated and verified with MFA. I have not had to reauthenticate. This is a per browser setting. Each browser has different settings of course. We think Macs have a privacy setting Website Tracking Prevent cross-site-tracking and if this is checked this will prevent the Stay Signed in feature to work. I haven't confirmed yet but will update this post once we do.
- Kelvin XiaJan 23, 2018
Microsoft
Try clearing browser cookies and signing in again. Let me know if you see the "Keep me signed in" prompt then.- Brenda CarpenJan 23, 2018Copper Contributor
Hi Kelvin,
This did not work. I get taken to my organizations SSO page, get prompted for MFA accept prompt and then go straight to Office 365.
- Kelvin XiaJan 23, 2018
Microsoft
When you say "accept prompt" what prompt do you refer to?