Forum Discussion
IvoFernandesPT
Mar 28, 2025Copper Contributor
Platform Credential for macOS - Secure Enclave
Good morning, I am piloting the Platform Credential for macOS (Secure Enclave) on my Mac. Whenever I am prompted to sign in, this window appears: To proceed, I have to select the Company Porta...
micheleariis
Apr 04, 2025MCT
Hi Ivo, yes, at the moment it’s expected that you have to select Company Portal first before the Touch ID screen appears in macOS. It’s indeed an extra step compared to the smoother passkey experience on iPhone, where iCloud Keychain and Authenticator handle things more directly. Hopefully, future updates will streamline this on Mac, but for now the behavior you’re seeing is normal.