Forum Discussion
PHS staged rollout works for existing users but not new synced users
I've just come across this issue as well. Existing users in the staged rollout group are being prompted for username/password upon entering their UPN but new users are being redirected to the idP, despite being the same staged rollout group. I've confirmed all the same details and am stuck at this time.
Our issue also came during a change to the Entra Connect AD connector but we haven't reverted ours.
We just ran into this today. Our process has been in place for over a year. No updates to Entra Connect recently, but today all of the new Mac users are being redirected to the federated IdP, even though their accounts are in Staged rollout and audit logs shows successfully converted to PasswordHashSync. We have a case open with MS and waiting for a response from the product group. New Windows users are NOT having this issue. No idea why.