Forum Discussion
Robert Woods
Oct 06, 2018Iron Contributor
Issues with Microsoft Authenticator not popping up Approval message
We have recently implemented MFA with a conditional access policy. We turned off the ability to receive texts/calls and are forcing the Authenticator app. This is causing issues when users need to re...
- Mar 16, 2022Thanks sophie this post is from oct 2018 I no longer need additonal comments from people on it.
samii745
Nov 27, 2023Copper Contributor
My Authenticator app only works maybe 1 out of every 10 times (yes you read that correctly). I normally just have to send a text as I would say at this point the Authenticator app just DOESN'T WORK AT ALL. Which is very frustrating because it's the first/default option you get for two factor authentication, whereas I would prefer to just get a text because the Authenticator app doesn't work. I do not get approval messages to enter in the numbers rarely ever.