Forum Discussion

Iron Contributor

Oct 06, 2018

Solved

Issues with Microsoft Authenticator not popping up Approval message

We have recently implemented MFA with a conditional access policy. We turned off the ability to receive texts/calls and are forcing the Authenticator app. This is causing issues when users need to re...

Access Management

Identity Management

Robert Woods
Mar 16, 2022
Thanks sophie this post is from oct 2018 I no longer need additonal comments from people on it.

aamiraltaf

Copper Contributor

Nov 05, 2022

Robert Woods so I had to change the number to another phone to get the code and then it said that bc I have tried to many times it still wouldn't let me log into my account!! Which has been very aggravating https://crimenewsrj.com/ bc it's prevented me from not just all my important emails, but also from being able to get into my HP Desktop also!

Dim-12
Copper Contributor
Dec 04, 2022
aamiraltaf Robert Woods I am also having the same issue. Recently got a new iPhone and erased all the data from my old phone. Attempted to log into my work account through Outlook, was prompted to authenticate my login through the Microsoft Authenticator App but no approve/deny message popped up. It’s also preventing me from accessing my account remotely on my work laptop because it’s asking me to authenticate my access through the app but no notification message is popping up.