Forum Discussion
Robert Woods
Oct 06, 2018Iron Contributor
Issues with Microsoft Authenticator not popping up Approval message
We have recently implemented MFA with a conditional access policy. We turned off the ability to receive texts/calls and are forcing the Authenticator app. This is causing issues when users need to re...
- Mar 16, 2022Thanks sophie this post is from oct 2018 I no longer need additonal comments from people on it.
NanookFieryArcticSkyy
Dec 14, 2021Copper Contributor
Robert Woods Somehow I got mine to work. I had to start app every now and then to get the MFA approval notifications, despite battery saver off for this app. Maybe it was turning off wifi. I did find some more notification settings for the app when I drilled down further, maybe I mucked with one of those. I did turn off "Smart Touch" which is a transparent soft button that floats across phone to switch from one open app to another. It was in the way more than I used it so I turned it off. I did change my tone for notifications so I knew it was "special". Reminds me of the Church lady on SNL!