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Issues with Microsoft Authenticator not popping up Approval message
We have recently implemented MFA with a conditional access policy. We turned off the ability to receive texts/calls and are forcing the Authenticator app. This is causing issues when users need to re...
- Thanks sophie this post is from oct 2018 I no longer need additonal comments from people on it.
I found with my phone that the notifications had been set back to low priority, so no pop up and no sound. I had to go into the advanced set up to be able to change it back. Once i did that, I now get the notifications again. However, I now get three notification sounds after approving the request. Not sure why but much less of a problem than not receiving the request.
Paul
Authentication app is not working correctly. It is grey out on the app so I cant get my code that I need.
Where do I change priority to higher so that I receive the notification.
On my Android phone, I go Settings > Notifications > Authenticator > All Notifications (under Categories) which opens which notifications make noise, which show on the lock screen etc.
You want importance sent to "URGENT: Make sound and pop on screen"