Forum Discussion
Manoj_Singh
Nov 13, 2019Copper Contributor
Invitation redemption failed
We have started getting "Invitation redemption failed An error has occurred. Please retry again shortly." error for newly invited gmail users. This was working perfectly fine last week. We have ...
Manoj_Singh
Nov 15, 2019Copper Contributor
I had raised critical ticket with Microsoft.They have found issue in ESTS and deploying in production on coming week Wednesday.
Thanks,
Manoj
Alex Carlock
Nov 15, 2019Iron Contributor
Manoj_Singh Wow, that's great to hear that MSFT found an issue and is working fast to correct it. I'm having this issue when adding a user with a gmail.com address to a SharePoint site (we do not have gmail federation enabled). When I invite an aol.com address to the same site, I get an error that the account cannot be found. I don't know why the experience is different or if this fix may help both cases.