Forum Discussion
Entra Connect AutoUpdate Issues
Hi,
We're using the latest version of Entra Connect. Is it common for it to do an Auto Update check every night?
Lately we have got an alert that the sync service is down and then it recovers. The emails are 30 mins apart which I think is the default check time?
It seems to do an AutoUpdate check and then the sync service will briefly stop, we get these errors and then it recovers.
Azure AD Connect Upgrade - 904
Password Reset Services - 31034
It does seem to fix itself so more of an annoyance, but still curious if it is meant to check every night?
Hi, yes, it's quite common for Entra Connect to perform an auto-update check every night. This process can cause a brief interruption in the sync service, which is why you're receiving alerts (such as Azure AD Connect Upgrade - 904 and Password Reset Services - 31034) approximately every 30 minutes. Usually, the system recovers on its own, so while it can be a bit annoying, it generally isn't a critical issue.
If you notice these errors becoming more frequent or affecting the overall performance of your service, it might be worth reviewing your configuration or reaching out to Microsoft support for further clarification.
2 Replies
Hi, yes, it's quite common for Entra Connect to perform an auto-update check every night. This process can cause a brief interruption in the sync service, which is why you're receiving alerts (such as Azure AD Connect Upgrade - 904 and Password Reset Services - 31034) approximately every 30 minutes. Usually, the system recovers on its own, so while it can be a bit annoying, it generally isn't a critical issue.
If you notice these errors becoming more frequent or affecting the overall performance of your service, it might be worth reviewing your configuration or reaching out to Microsoft support for further clarification.
Thanks for that. It does recover, just more annoying than anything
