Forum Discussion
Domain Force Takeover
- Feb 04, 2020
You should have received an email with the contacts of the engineer, if not you can always call the generic line: https://docs.microsoft.com/en-us/office365/admin/contact-support-for-business-products?redirectSourcePath=%252fen-us%252farticle%252fContact-Office-365-for-business-support-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b&view=o365-worldwide&tabs=online#BKMK_call_support
The takeover process only applies to cases where the domain was added because of "viral" subscription. If it was a "regular" registration in another tenant, you cannot use it and have to remove the domain from the other tenant. Contact support if you are having trouble remembering/getting access to the old one.
VasilMichev Thank you for a prompt response. I am not sure if it was a viral subscription or not.
I have contacted O365 Support and they have escalated to Data Protection but I haven't heard from them ever since. Is there another way to reach them?
- VasilMichevFeb 04, 2020MVP
You should have received an email with the contacts of the engineer, if not you can always call the generic line: https://docs.microsoft.com/en-us/office365/admin/contact-support-for-business-products?redirectSourcePath=%252fen-us%252farticle%252fContact-Office-365-for-business-support-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b&view=o365-worldwide&tabs=online#BKMK_call_support
- ChazakFeb 09, 2020MCTThanks Vasil. Finally got the DPT to remove it.