Forum Discussion

josephvichi's avatar
josephvichi
Copper Contributor
Mar 18, 2025

Disable sign up option in user flow

Lance Tallman from this post

https://learn.microsoft.com/en-us/answers/questions/1611622/external-identity-user-flows-disabling-sign-up-in

references the following link:

https://learn.microsoft.com/en-us/entra/external-id/customers/how-to-user-flow-sign-up-sign-in-customers#disable-sign-up-in-a-sign-up-and-sign-in-user-flow

but that section of the KB has been removed from the published article

 

You can find what he is referencing here in the waybackmachine
https://web.archive.org/web/20240710182533/https://learn.microsoft.com/en-us/entra/external-id/customers/how-to-user-flow-sign-up-sign-in-customers 


Anupam Bishui also references the documentation
https://learn.microsoft.com/en-us/answers/questions/2104224/error-disabling-sign-up-option-in-entra-external-i

 

So I contacted support and Taveesack Reed, Support Engineer, went through the documentation and tested to see if this redacted documentation still works. Taveeksack confirmed that it does still work.

 

Also, I will quote Taveesack verbatim:

 

-----------------------------------

Regarding the public documentation for this feature, the escalation team has clarified that there are currently no plans to deprecate the existing workaround or setting. Furthermore, a hotfix was issued recently in December of last year to address a bug wherein disabling the Sign-Up flow would inadvertently present additional sign-in options, which is not the intended behavior, as noted in this accompanying documentation, the relevant information is towards the bottom. https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Flearn.microsoft.com%2Fen-us%2Fanswers%2Fquestions%2F2123394%2Fentra-external-id-additional-sign-in-options-after&data=05%7C02%7Cjoseph.vichi%40biberk.com%7C038a0808378a44e76ad608dd6596acc4%7Cd21ebc5494dd4169ba8cb68177a7918b%7C0%7C0%7C638778420050808478%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=ouPgXQjtV7dgGd9RzuKaxsk2MaYO9jkuDlhk4J0EYBU%3D&reserved=0

 

Additionally, we were unable to obtain any additional information about why the "disable sign up flow" document is not accessible online.

-----------------------------------

 

Please restore this documentation.

No RepliesBe the first to reply

Resources