Forum Discussion
Can't register for private microsoft account
A few years ago, I registered my domain becker-mainflingen.de with Microsoft and had my emails there. This account has been canceled for some time now.
In order to use various Microsoft services now, I need to create a private Microsoft account. When I register with an email address from the above domain, I get an error message saying that I am not allowed to use a business account.
How can I activate my domain here?
2 Replies
- RyanSteele-CoVSteel Contributor
It sounds like you still have an Entra tenant associated with your domain name. Microsoft won't allow a user to create a personal Microsoft account with an email domain that is associated with an Entra tenant.
Assuming that is the case, and you are certain you don't need the Entra tenant, you can delete it.
Delete a Microsoft Entra tenant - Microsoft Entra ID | Microsoft Learn
- DE_Marc_BeckerCopper Contributor
OK, thanks for the hint.
I can't login, because I have no account data anymore (it's about 5 years ago) and the recovery doesn't work. I thought that everything is deleted if I delete the tenant. **bleep**!