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jafco's avatar
jafco
Copper Contributor
Nov 10, 2025

Blocking email in outlook mobile application via conditional access and Intune

Hello, all.

We’re currently experiencing an issue where corporate email remains accessible in the Outlook mobile app on personally owned iOS devices, even after the device either falls out of compliance or undergoes an enterprise wipe. These devices are managed through Intune. Additionally, some users may have personal email accounts configured within the Outlook mobile app already. Below is the conditional access policy currently applied to mobile devices.  Any assistance would be appreciated.

 

 

 

 

 

 

1 Reply

  • PanosGR191's avatar
    PanosGR191
    MCT
    Nov 10, 2025

    Hi,
    try the WhatIf menu option in conditional access to see what happens on those devices, and create some "WhatIf scenarios" to see results and validate them 

    maybe something is happening on the "exclude" sections on users or targets that you shared on printscreens.

    Try to a set the policy to off (or Report Only) , wait few minutes and back to on again, just to be sure that is back to normal state.

    Feel free to share your results
    Regards,
    Panos

     

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