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Best practice to add guest to AAD?
I could give a guest access to SPO directly from the site's permissions settings, and I could give a guest access to Teams directly from the Teams interface (at least in a channel, if not in chat). I...
- Yeah, working on Desktop now, you used to not be able to pick, not sure when it got added, but it's there now :).
Anyway, so bottom line here, you should be able to chose, having a guest is not required. Test with my tenant if you wish, but if it works, and you can't do that with someone you're trying to reach and you don't get the "search externally for" and it doesn't connect, then they must not have their end configured, but inviting them or adding them as a guest to your tenant allows them to tenant switch to chat, which isn't the same as federation.
Anyway, let us know if you have other questions or need help with more testing.
You do not have to add people to use external federation “chat” tab. If everything is setup properly. You click new chat and type in their email and you should get a “search externally for x” underneath. If you are not getting this then something going on with config somehow.
ChrisWebbTech wrote:
You do not have to add people to use external federation “chat” tab. If everything is setup properly. You click new chat and type in their email and you should get a “search externally for x” underneath. If you are not getting this then something going on with config somehow.
When everything is configured properly on my end to Teams with externals, and I click on the Chat tab to start a new chat, and enter the name of an external person who is not in my AAD, Teams responds with, "We didn't find any matches." Note that I have no idea how the organizations for those externals have configured their own Teams.
So, given that experience and the earlier replies here, would it be correct to state the following:
- I can chat (not in a team) with an external who is a guest in my AAD if their Teams is configured for external chat (I do this presently);
- I cannot chat with an external who is not in my AAD if their Teams is not configured for external chat (I receive the "We didn't find any matches" message); and
- My experience is inconclusive on whether I can chat with an external who is not in my AAD if their Teams is configured for external chat?
- Interesting. Because in the mobile app I can chat with guest or use federation. I couldn’t do that on desktop client previously. They either added it or mobile can do it only will test when I get home.
If you chat with a guest user they are switching to your tenant to chat with you most likely.
Anyway if you want to test federation use turismon@webbtech.org it has open federation you could send a message to.- I’ve been able to use federation from the desktop client when same mail is used as guest in my AAD! This was tested not long ago though
Adam- Yeah, working on Desktop now, you used to not be able to pick, not sure when it got added, but it's there now :).
Anyway, so bottom line here, you should be able to chose, having a guest is not required. Test with my tenant if you wish, but if it works, and you can't do that with someone you're trying to reach and you don't get the "search externally for" and it doesn't connect, then they must not have their end configured, but inviting them or adding them as a guest to your tenant allows them to tenant switch to chat, which isn't the same as federation.
Anyway, let us know if you have other questions or need help with more testing.
