Forum Discussion
Azure AD W10 and Outlook
Hi Grant,
Yes to both, we use the click to run version of office, and Modern Authentication is enabled.
Name OAuth2ClientProfileEnabled
---- --------------------------
*************.onmicrosoft.com True
Tom,
I was able to reproduce your issue in my environment. It looks like if you signed into Windows using your Hello PIN instead of your password, it traps you in the authentication pop-up cycle. I believe you can click the "more choices" link at the bottom of the prompt and use the standard email address and password, but I imagine most end-users won't know to do that. Microsoft needs to either update Outlook 2016 so that it can properly utilize Windows Hello, or make it smart enough to stop asking users for a PIN that won't work.
Same issue.
Office Pro Plus + Exchange Online + Windows 10 Creators Update + Modern Authentication on EXO + Logon using Windows Hello for Business = Prompt for credentials in Outlook and only accepts user and password
We are running into this problem as well. Did anyone figure it out? Thx!
I saw this issue when accessing Exchange Online via a metered Outlook 2016 connection. Have the user logon with their usual account rather than the prompted Azuread\someuser@somedomain.com.
