Forum Discussion

RajKrish's avatar
RajKrish
Brass Contributor
May 09, 2017

Azure AD Join and Windows 10/Outlook 2016 and EXO conditional Access

Hi,   We have recently enforced Exchange Online (EXO) conditional Access to Outlook 2016 clients on Windows Machines ( that use Modern Authentication) to allow access  only to Azure AD Joined devic...
Azure Active Directory (AAD)
VasilMichev's avatar
VasilMichev
MVP
May 09, 2017

You probably have stored credentials under Cred manager that Outlook reuses. Try removing them, see what happens.

  • RajKrish's avatar
    RajKrish
    Brass Contributor
    May 16, 2017

    Hi Vasil,

     

    Clearing the credentials did not work.

    Any thing else you can think of ?

     

     

    • RajKrish's avatar
      RajKrish
      Brass Contributor
      May 16, 2017

      Also we found that reinstalling MS Office 365 Pro Plus  seems to fix this issue.

      But still not sure what is that causing the issue?

      • RajKrish's avatar
        RajKrish
        Brass Contributor
        May 17, 2017

        We also find occassionally reinstalling MS Office 365 Pro Plus did not fix the issue.

         

        We are getting this pop-up message also. "You can't get there from here.." . See attached screen shot.

         

        We checked dsregsmd /status, Device status in Azure AD , Ms-Org certs and they all seem to be fine. The computer is Windows 10  OS and running MS Office 365 Pro Plus 16.0.x version.

         

        Any help on what else we can check to identify the issue.