Forum Discussion
Azure AD and Intune now support macOS in conditional access!
Conditional access is one of the fastest growing services in EMS, constantly getting feedback from customers about new capabilities they would like to add to it. One of the most frequently requested ...
OK, so device enrollment requires an Intune license - is the user that is attempting the enrollment assigned an Intune license?
As an alternate to the Company Portal App - can you login in to the Company Portal site (portal.manage.microsoft.com)? From here you can also attempt enrollment too.
Yes the user is licensed with EMS.
When using the portal it shows be an error This service is not supported. Error: AccountNotOnBoarded
According to this article it`s an certificate issue: https://docs.microsoft.com/en-us/intune-classic/troubleshoot/troubleshoot-device-enrollment-in-intune
When using the portal it shows be an error This service is not supported. Error: AccountNotOnBoarded
According to this article it`s an certificate issue: https://docs.microsoft.com/en-us/intune-classic/troubleshoot/troubleshoot-device-enrollment-in-intune
Good catch. Yes, you need a certifiacte in place to manage iOS and MacOS devices. The link points to the old (Silverlight) console, but the same principles apply to the new Ibiza console too. See here: https://docs.microsoft.com/en-us/intune/apple-mdm-push-certificate-get