Forum Discussion
EricStarker
Aug 23, 2017Former Employee
Azure AD and Intune now support macOS in conditional access!
Conditional access is one of the fastest growing services in EMS, constantly getting feedback from customers about new capabilities they would like to add to it. One of the most frequently requested ...
PKlapwijk
Aug 25, 2017MVP
EricStarker I know it`s in preview, but can I get some support on enrolling our Mac?
We have a few customers using only Mac for which this is very interesting, but we need to be able to demo this. Thanks
Clifford Kennedy
Aug 25, 2017Iron Contributor
Hey PKlapwijk - where are you blocked?
- PKlapwijkAug 25, 2017MVPI have downloaded the portal app, moved it to the applications folder. After opening en loggin on to the app when I try to enroll I receive the message: Couldn`t enroll device
You can retry or send a report to your IT admin.- Clifford KennedyAug 25, 2017Iron Contributor
OK, so device enrollment requires an Intune license - is the user that is attempting the enrollment assigned an Intune license?
As an alternate to the Company Portal App - can you login in to the Company Portal site (portal.manage.microsoft.com)? From here you can also attempt enrollment too.
- PKlapwijkAug 28, 2017MVPYes the user is licensed with EMS.
When using the portal it shows be an error This service is not supported. Error: AccountNotOnBoarded
According to this article it`s an certificate issue: https://docs.microsoft.com/en-us/intune-classic/troubleshoot/troubleshoot-device-enrollment-in-intune