Forum Discussion

Andrew Shields's avatar
Andrew Shields
Copper Contributor
Mar 28, 2018
Solved

Admin users

In the distant past we removed our Office 365 account from the control of a third party. Whilst under their control I was a limited administrator. The third party company continues however to be the ...
  • VasilMichev's avatar
    Mar 28, 2018

    You have to ask them (the third party) to elevate your account, or create a new Global admin user for you. If this is not possible, you will have to contact support and ask them instead, but you will have to go over a lengthy verification process before they agree to do so.