Forum Discussion
AD User Office-Phone field Error "Unable to update"
Anyone else receiving error "Unable to update" when adding a phone number to the AD USER Office-Phone field.
This is in the specified format, beginning with "+1 ", no spaces, dashes, periods, etc. I can go to Office365 Exchange and add it there. I first saw this Wed 10/3, middle of last week. This is an inhouse user, not external.
3 Replies
Where are you having this problem, in the Azure AD blade? You are supposed to insert a space there, as it separates the country/code. Otherwise you will get an error:
Invalid office phone number format. To include an extension start it with 'x'. Example input: +1 2223334444 or +1 2223334444x56
