Forum Discussion
Access when all Users Blocked
Guys, say I make a mistake in my conditional access polices thus blocking all users from the sign-in to the tenant. How to recover? Can support access in such scenarios?
1 Reply
- In that case, you need to contact Microsoft support through phone:
https://docs.microsoft.com/en-us/microsoft-365/admin/contact-support-for-business-products?redirectSourcePath=%252fen-us%252farticle%252fContact-Office-365-for-business-support-Admin-Help-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b&view=o365-worldwide&tabs=phone
But as a general rule, always setup an emergency account that is excluded of all policies.
https://365bythijs.be/2020/02/10/best-practices-for-emergency-accounts/
